Shipping policy
At Eclat Wardrobe, we are committed to providing you with a seamless shopping experience. Our logistics policy is designed to ensure that your orders are processed and delivered to you efficiently and securely.
Order Processing
All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods
We offer various shipping options to meet your needs:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Shipping Costs
Shipping costs are calculated based on the weight of the items in your order and the shipping method selected. Free standard shipping is available for orders over $100.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.
International Shipping
We ship to most countries worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Delivery Issues
If you experience any issues with the delivery of your order, please contact our customer service team within 14 days of the delivery date. We will work with you to resolve the issue promptly.
Returns and Exchanges
If you need to return or exchange an item, please refer to our Returns Policy for detailed instructions.
Thank you for choosing Eclat Wardrobe. We hope you enjoy your shopping experience with us!